Frequently asked questions

  • Can you install wood floors on concrete subfloor?
    Yes, the floor can be either bonded (glued) to the concrete or "floating" (with underlay underneath)
  • What are the requirements for concrete subfloors?
    Concrete subfloors must be level, dry and free from loose particles. The difference in height shouldn't be more than 2mm over 2m distance in any direction (measured with straight edge). If the concrete is too rough a self-levelling must be applied before the installation can commence. Concrete must be fully dry before the installation can begin. We use Tramex moisture meters to determine if floor is dry. In basements and areas that are in high risk of raising moisture we recommend using epoxy resin damp proof membrane (DPM)
  • What must be the site conditions before the installation can commence?
    The site must be weather tight (all doors and windows must be in place). All wet works must be completed (plastering, tiling etc.). Concrete subfloors must be fully dry. Ambient temperature and humidity must be close to the normal living conditions. Only at this point the floor can be delivered on site ready for installation
  •  How long does the floor need to be acclimatised on site prior installation?
    As a general rule any solid wood floor must be delivered on site at least two weeks prior to installation date. For engineered boards this vary between 48 hours to 5 days. Please check with supplier/manufacturer. In both cases the rules for the site condition must be observed.
  •  What is "Floating floor"?
    "Floating floor" is a way of installing an engineered flooring on top of soundproofing underlay. This is a special type of underlay designed to provide reduction in the transmission of sound between your floor and neighbours below. With that type of installation the boards are not glued or nailed to the subfloor but only glued together with special wood glue.
  • Can solid wood be installed as "Floating floor"?
    No. Solid wood must always be bonded or nailed to the subfloor. Due to the expansion and contraction of any wood with the seasonal changes in humidity and temperature, a solid wood floor will move too much and the glue holding the joints will inevitably fail, which will lead to appearance of big gaps between the planks.
  • Can parquet flooring be installed as "Floating floor"
    No. We don't recommend installing parquet as "floating floor"
  •  Can you sand existing flooring?
    The majority of wood floors can be sanded at least once or twice. We recommend using a professional to do the job as sanding is much trickier than it looks. The right team with the right machines can make your floor look like brand new one for the fraction of the cost for replacing the floor.
  • Can you change the colour of the floor?
    The majority of the wood species react well to "staining". There are a huge variety of water, oil or solvent based stains to suit different floorings and nuances. Different products work well on different types of wood, so it's worth to ask the professional person to advise what will work best in your case.
  • If you cant find an answer to your question you can always drop us a line HERE with your enquiry and we will try to answer as soon as we can. 

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